Sellers wont need to approvereject the request. Select the order that you wish to request for a returnrefund.
Go to Me tab To Receive Select the item you wish to request for returnrefund ReturnRefund Select the products for return fill in the required fields Reason add photo description Solution ReturnRefund or Refund Only provide active email address Submit.
. Shopee has agreed to honor a refund request in the event of a dispute Order was automatically canceled by the system as a result of the sellers failure to ship the orders The vendor failed to register a dispute in response to the buyers returnrefund request within a stipulated time period. How Can Sellers Handle Refund. Retailers at the mall have a different response time than sellers in general.
Where to return shopee item. Actually this happens when a. Tap the To ShipTo Receive button in Me tab.
To make tracking and identifying your return package easier include the Request ID in the packaging. If the buyer submits a Return Refund request before the Shopee Guarantee period expires and the request is accepted funds are returned to the buyer. Discuss with the.
Copy your Order ID. 1 OVERVIEW OF RETURNREFUND MANAGEMENT PROCESS. Find Travel Content Updated Daily For Clothing refund policy.
If the customers most recent proposal was for a return and refund Shopee will allow the buyer to return the merchandise to the seller. 7 Simple Steps 3 Important Considerations. Next select To receive on the My Purchases pageYou will be directed to the View Purchase History page then click to ReturnRefund at the bottom.
When your order meets the following criteria a refund will be instantly initiated. If the most recent proposal included a refund Shopee will process the refund and send it to the customer. How to Return Item in Shopee.
Once you have copied your order details you have to go to the seller profile then click. If you received wrongdamagedfaulty items you may follow the instructions below when filing for a ReturnRefund request. How to Return Order in Shopee.
Once Shopee notifies you through email and in-app that your return request has been accepted select Shipping Option Self Arrange Confirm from the drop-down menu for non-mall orders. How to Return Item in Shopee. For any refund or return request approved by Shopee Shopee will notify the Preferred Seller by email Email Notification and organize the delivery of the relevant returned Item to the address provided by the relevant Preferred Seller to Shopee in writing for the completion of the refund and return process so long as such address is in the country in which.
The next level is that you have to select the product you want to return to the seller in Shopee finally select Submit. If the buyer confirms they have received the product or the Shopee Guarantee period expires Shopee will transfer the funds to the seller. Select the Order You Want to Edit.
I hope this short video helped you guysHeres part two httpsyoutubekwUyo1CU09wReych INSTAGRAM TWITTER. For accepted returns in order to resolve a buyers refundreturn request quickly sellers may choose not to wait for the returned item. The seller agrees with the buyers ReturnRefund request the buyer may select Refund Only or Return Refund.
Go to Your Account Settings. For a smoother returnrefund process please take note of these important conditions. Sellers may choose to accept propose a counter offer or raise a dispute within 3 calendar days.
Select the order that you want to request a refund. Shopee return and refundshopee refund processhow to refund in shopeehow to return shopee itemsshopee return and refund processshopee shorts. Fold and tuck the pouch to fit the packages dimensions leaving just enoughno space for the product to fit.
Tap ReturnRefund at the bottom of the page. You might be curious on how to refund Shopee after order received. Ad Search For Travel Information From Across The Web With Besttraveldestinationsco.
Once a buyer submits a ReturnRefund request Shopee will either refund the Buyer directly without return or accept the items for return. The seller wants to offer the buyer a partial refund without return. When requesting a return or refund for a Shopee Mall order select Shipping Option Self Arrange Confirm from the drop-down menu.
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